Woman meeting with two members of an admissions team to start outpatient treatment

MINNESOTA

Admissions at Blue River Behavioral Health

Calling a treatment facility for the first time can bring up a lot of questions. Many people feel overwhelmed by what to expect. At Blue River Behavioral Health, our admissions team is here to help. We listen, answer your questions, and provide advice. There is no pressure, and it is up to you to decide what comes next. We also guide and advise family members concerned about a loved one.

How to Start Treatment With One Call or One Online Form

There are two ways to begin. You can call our admissions team or fill out the insurance verification form on our website, and our team will follow up with you. Either way, the first conversation covers what is going on and what kind of help you want. We also talk about how care could fit around your work or family schedule. If you're wondering how to start treatment, that conversation is the whole first move. You don't need a diagnosis or a finished plan to have it.

If You Are Stepping Down From Detox or Residential Care

Before detox or residential care ends, have your current facility coordinate with ours. With your consent, we work with that team, so we will have a clear picture of your needs. You can call us directly with any questions and to verify your insurance benefits. By working with your current facility, we help ensure an easy transition.

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If You Are Helping a Loved One or Sending a Referral

Blue River Behavioral Health admissions works the same way when a family member or referral source calls first for another adult. The adult still completes the steps that require their own consent. Family members can call with questions about what to expect from each step. We coordinate with hospitals and crisis units.

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The Five Steps of Our Outpatient Treatment Admissions Process

Our outpatient treatment admissions process runs in a fixed order. Your start date depends on how quickly we can move through each step. Timelines will vary. However, we will keep you informed each step of the way until we have a confirmed start date.

Step 1

Pre-Certification and Medical Necessity Review

Pre-certification is your insurer's approval of coverage before treatment begins. A medical necessity review confirms the level of care fits your needs, and we handle both with your insurer. Approval timing depends on your plan.

Step 2

Consent for Treatment

You sign consent for treatment, which confirms you understand the program and agree to begin. Here you also choose whether a parent, partner, or spouse joins your planning in step four, and family involvement is optional.

Step 3

Needs Assessment and Biopsychosocial Assessment

Our team completes a needs assessment and a biopsychosocial assessment, a conversation covering your health, history, and support system. Your answers set your starting level of care, and placement can change later.

Step 4

Building Your Individualized Treatment Plan

You and your therapist turn the assessment results into an individualized plan. The plan covers which therapies you use and fits your work or family schedule.

Step 5

Psychiatric Evaluation and Medication Needs

A psychiatric provider evaluates you to confirm your diagnosis and decide whether medication belongs in your plan. Medication is never automatic or required. Before prescribing anything, we will review potential side effects and let you decide whether to include them in your care.

Person filling out paperwork for Blue River Behavioral Health admissions

Insurance and Coverage

We Check Your Coverage Before You Decide

Blue River accepts all insurance plans, including out-of-network benefits. Cost questions keep many adults from calling. We answer those first.

Share your plan details, and our admissions team contacts your insurer. Then we explain what your plan covers in plain language. Nothing you share commits you to anything.

Aetna
Blue Cross Blue Shield
Cigna
UnitedHealthcare
Optum
Anthem
PreferredOne
UMR
TRICARE
Magellan Health
Health Net
MultiPlan
Beacon Health Options
Aetna
Blue Cross Blue Shield
Cigna
UnitedHealthcare
Optum
Anthem
PreferredOne
UMR
TRICARE
Magellan Health
Health Net
MultiPlan
Beacon Health Options
Verify Insurance

No obligation. We never quote costs before your benefits are checked.

How to Verify Insurance Before Your First Appointment

Submit the verification form on our website or call our team with your plan details. Blue River accepts all insurance plans. Out-of-network benefits count too. We don't quote costs up front because copays and deductibles differ by plan. A few items make the first call quicker:
  • Your insurance card, the plan name, and member ID printed on it
  • The policyholder's name and date of birth, if the plan is not in your name
  • A list of your current medications and who prescribes them
  • Your anticipated discharge date, if you are leaving detox or residential care
Out-of-network benefits apply when a provider is outside your insurer's contracted network. Your plan may still provide partial coverage. Benefits vary by insurer and policy, so we'll review your specific plan with you before you start.
Counselor listening to a client while reviewing insurance details before a first appointment

Start Blue River Behavioral Health Admissions Today

Blue River Behavioral Health admissions start with a conversation about what you're going through. Give us a call today if you are managing substance use, a mental health condition, or both. Your family's questions are welcome too. We'll explain the five steps and check your insurance, and our website verification form works for anyone who would rather start in writing.

Confidential. No obligation.

FAQs About Our Outpatient Treatment Admissions Process

These answers cover the questions that come up after the steps are clear. If anything is missing here, our admissions team can answer directly.

(612) 614-0964
Can I be admitted for a mental health condition without a substance use disorder?

Yes. We admit adults for depression, anxiety, PTSD and trauma, bipolar disorder, OCD, borderline personality disorder, and ADHD with no substance use involved. The same five steps apply, and the psychiatric evaluation in step five confirms your diagnosis.

Which substances does admission cover?

We admit adults for alcohol, opioids including fentanyl and heroin, stimulants such as cocaine and methamphetamine, benzodiazepines, cannabis, and prescription drug misuse. We also admit adults who use more than one substance. Substance use alongside a mental health condition follows the same five steps.

Do you admit anyone under 18?

No. Blue River serves adults 18 and older and does not treat adolescents. A parent can still call about an adult child, and that adult signs their own consent in step two.

How many hours a week will treatment take?

A partial hospitalization program (PHP) runs Monday through Friday with about five to six hours of group therapy a day. An intensive outpatient program (IOP) meets three to five days a week for about three hours of group on each day you attend. Outpatient (OP) meets weekly or biweekly, and your needs assessment decides which level fits your week.

Will my employer find out that I contacted admissions?

No. We share details of your care only with your written consent, except where the law requires it. Your employer is not told unless you approve it.